Product Return Policy for elephants.childrens-library.com

What is elephants.childrens-library.com Return Policy?

You may return most products purchased. Most items may be returned with 30 days of receiving the item. However we are not the main seller and you must contact and/or refer to the original sellers terms for returns individually.

How soon will I receive a refund on a returned item?

Refunds are commonly made back to the original card and can take up to Four weeks to credit back. However some resellers could possibly have different policies regarding refunds, for instance only giving store credit or gift cards. Please refer to the initial sellers refund policy.

Requirements to get a Full Refund

In most instances these are the requirements to get a full refund.

  • Items have to be in new condition
  • Items have to be returned with all original packaging and accessories
  • Media items (such as, movies, music, video games, and software) must be unopened and still within their plastic wrap
  • Musical instruments, televisions, and consumer electronics must have a UPC or serial number
  • Shoes and clothing must be unworn

Alternative Seller Returns Policies

While most sellers offer a returns policy equal to our own, some seller returns policies could vary. Each seller's return guarantee is available on the seller's web site. Shipping and handling charges for returning items shipped with a seller are borne by way of the buyer.

Items valued at over must be returned towards seller with a trackable shipping service. If the order is worth 0 or over, insure the shipment for the value of the item and ship your return using a signature shipping service. For items below , we recommend USPS delivery confirmation service.

Note: Should a package doesn't arrive and you don't use a trackable method to return or if you refuse the shipment as a means of return, you may not be entitled to a refund.

Items with FREE Return Shipping

The below items usually feature a free return shipping method.

  • Baby Items
  • Shoes
  • Clothing
  • Accessories
  • Jewelry
  • Watches (except those available in Sports & Outdoors)

Bulky Items Delivered by Specialty Carriers

If you should return a heavy or bulky item that had been delivered with a specialty carrier (e.g., CEVA, ABF, Pilot), go to the Online Returns Center. The Returns Center will assist you throughout the returns process and will require you to contact our specialized customer support team, which could schedule the pickup of the item.

Note: Don't refuse the delivery of the item. To assure that your return and refund are processed correctly.

UPS Pickups

As soon as you request a UPS pickup, UPS will send a driver to your address with the shipping label within 1-5 business days. Make certain you've described the defect, damage, or error highlight that in the returned package. In case the original packaging is still available, return an item in this particular packaging. To help avoid problems with the pickup, remove any used shipping labels which are still on the box.

    Notes:
  • For more information about UPS pickups, visit UPS.com.
  • The price of return shipping may be deducted from the refund.

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